Reviews

Committed to Total Customer Satisfaction

There is nothing more important to our team here at Elite Roofing than providing the absolute best service and workmanship the industry has to offer. When we first opened our doors, we set out with the goal of building a company that is known for its honesty, hard work, and professionalism. Every day since, we have done everything in our power to embody those ideals. Hearing from our customers that we have succeeded is the most gratifying part of our job! Read on below to see what customers had to say about their experience with us.

  • Very Time Considerate
    Kevin Prince did a great job in explaining the process of my new roof. He kept me posted from start to finish. He worked with my tenant to ensure smooth operation and as little interruption as possible from their daily routine. He took pictures before and after the process and even pointed out potential areas for improvement. Would definitely recommend Elite Roofing to all my friends.

    - John H.

  • No Mess Left Behind
    I had several companies provide estimates to replace my roof. Michael from Elite Roof was very pleasant, relaxed, never pushy and over the course of several weeks indulged all my questions in a timely, knowledgeable and respectful manner. Michael worked with me to fit my budget. Elite provided a very fair, detailed and reasonable estimate that offered quality and value. The work began very quickly upon signing the contract. I have confidence that there was no cutting corners. The crew leader came and inspected the roof and fixed a couple of items he felt could be improved upon. Upon completion, Michael returned for a quality inspection to make sure the area was clear of stray nails and to make sure work was completed as outlined. If you are in the market for a roof, give Elite a call.

    - Julia P.

  • Workmanship Is Outstanding

    I've used Elite Roofing for roof replacement on 2 different homes over the years. They are very professional, polite, and God-honoring. I wouldn't use anyone else. Their pricing is very competitive and their workmanship is outstanding. Call them today if you want honesty and quality work done in a timely manner.

    - Donna T.

  • Answers to My Prayers!
    I was so pleased with Elite Roofing a few years back. My roof had hail damage and I had tried to get my Insurance Co to pay for replacing my roof. It was not until Shawn Brown came out from Elite and negotiated with my Insurance Co, that I got my new roof. He was an answer to prayer. I love my roof.

    - Judy C.

  • Family-Owned Business
    I have never had the experience of replacing a roof on a home. After getting quotes from several companies I chose Elite. They’re prices are fair and are a local family-owned business that gave that little extra customer service a big company doesn’t have. . Mike was wonderful. He listened to my needs and didn’t try to sell me an expensive warranty I didn’t need. Mike is extremely knowledgeable. He lives in the area and understands the types of conditions the roofs here will need to withstand. When we talked about the materials used by Elite I felt confidant The roof would be sound and could withstand any type of weather issue that could arise. Once they scraped off the old roof there were many Broken and rotting boards due to inadequate venting from a previous roofer. Elite installed the proper venting so the new roof will work as it should and last for years to come. Elite was very professional they came early and finished the same day. They cleaned up after as if they had never even been there. Mike even came back the next day to make sure all the nails had been cleaned up and things were left in good order. I will recommend them to anyone in need of s new roof.

    - Shawna V.

  • Top Notch Service
    Elite replaced our roof after a large storm. Mike was excellent from start to finish! He helped us get an estimate and got the work done quickly. He also kept us up-to-date from start to finish and even helped us communicate with the insurance company. Our roof looks great and the customer service was top notch!

    - Michael F.

  • Completed the Job in One Day
    We had a porch leak on one of our buildings in our condo complex. Kevin came to give an estimate and took pictures so that we would understand what needed to be done. As soon as the weather cooperated he had his crew out and they replaced all the flat roof and necessary shingles. They did a great job. Completed the job in one day and did a great job cleaning up when finished.

    - Anne L.

  • Exceedingly Professional
    I've used different roofers on past homes I've owned, but I have to say that Elite has been the most responsive & responsible company I've ever used. Throughout the process from the initial estimate, dealing with the insurance company and following up after the job was completed, they have been exceedingly professional. I would happily recommend these guys to anyone.

    - Cliff B.

  • Honest and Professional
    I have always had Elite take care of my roofing needs on all my properties. Kevin is always honest and professional. I highly recommend them for your residential and commercial roofing needs.

    - Euclid R.

  • Installers Were Extremely Neat
    They coordinated everything with our insurance company. Installers were extremely neat. Haven’t found one single roofing nail. Roof looks beautiful.

    - Sherry M.

  • Great to Work With and a Great Value!

    We moved into a new home and within the first 6 months out roof started to leak in several places. We have a commercial flat roof on our home so finding a residential roofing contractor who understands and can work on commercial roofs... I called Kevin Prince at Elite and he was prompt to take a look, understood what was going and quickly repaired our roof. Great to work with and a great value!

    - Greg G.

  • Helpful
    I met Kevin a couple of years ago and told him I was having a roof leak. He was there that day and gave me a quote. There was ZERO pressure. You know when you meet this guy that this is the type of guy you want to work with. Tells you what it is, and how much it will cost to fix it. Gives you a couple different options and it's take it or leave it. No pressure. And they are fully insured for all their work also. I highly recommend Kevin Prince at Elite Roofing.

    - David B.

  • Full of Honesty
    Thankfully, our roof hasn't too much of an issue since we bought our house 5 years ago, but we did buy a house that is more than 20 years old. Kevin came out to do an assessment to see if we had any storm damage. He was honest and said no, there wasn't any weather damage to the roof. He's also been out to see if a leak we have in our basement originated at the roof and it didn't, so we again didn't have to use Kevin. But - both times he came out free of charge and full of honesty. When we do need roof repairs in the future, he's going to be the first guy I call.

    - Sara S.

  • Quick, Professional, Reasonable
    Part of my gutter was hanging off the corner of my house. Before I called Legacy Roofing another company had given me an estimate. Not having a good feeling about the other company I got on Yelp and contacted Legacy Roofing & Construction. Within minutes the owner Shamere was in contact with me. He came out and looked at it the very next day and gave me a price that was more than 75% less than what the other company had quoted me!  I even asked him if he was sure that was right, because I was shocked at the difference. Reading the reviews I followed my gut and approved him to do the work. Within just a couple of days the guys showed up to repair my gutter and they were done very quickly and my gutter looks brand new! I can't thank them enough for being quick, professional, reasonable, and such a pleasure doing business with! I highly recommend you calling them and seeing what they can do for you!! You won't be disappointed!!!

    - Mari B.

  • Patient and Knowledgeable
    Elite Roofing did a great job in replacing our office condominium roof, particularly Kevin Prince!. Kevin was very patient and knowledgeable! We were able to have most of the work done starting on a Friday afternoon and continuing thru Saturday and Sunday wiith very little disrupture of our services. The unit owners were very please with the workmanship!. 5 star rating!

    - Jack M.

  • Professional Service
    Elite Roofing did a great job replacing my roof. Mike was great about explaining all of the options and about the installation process. He was very professional and answered all of my questions. The crew that installed the roof did a great job also. The roof looks wonderful! They cleaned everything up and Mike came out and checked everything. I would definitely recommend Elite Roofing.

    - William G

  • Professional and Courteous
    We chose Elite to do our roof because of their great reviews. They definitely held up to them as well! Kevin was great and walked us through every step. We were told it would probably take about a day and a half, but the roofers actually stayed a little later and finished everything in a day. We couldn't have asked for a better company to handle everything. Very professional and courteous. Would definitely recommend them to anyone needing a new roof! Thank you for making the process painless!!

    - Samantha C.

  • Easily Accessible
    Kevin was my estimator and coordinated the work and roofing team. He always answered his phone, welcomed questions, dealt with concerns and coordinated fixing of problems. Great job - thank you Elite Roofing!

    - John W.

  • Completed Work One Week Early!
    From start to finish, the process was quick and easy. Kevin was very helpful with any questions and was available through the entire process. The new roof looks great and was completed a week sooner than I expected. I definitely recommend using Elite Roofing!!

    - Jeffrey G.

  • Prideful Work
    Elite Roofing, recommended by my insurer USAA who I trust greatly, did the roof repair of my home. 13 years after the fact, I found some leaking water on a 25 year warranty replacement. Not wanting to have their work quality questioned, they immediately came out and investigated. Come to find out, it was poor installation of a window from the builders that caused the leak. Since they had the siding from the window disassembled in their search to find the leak, they went ahead and corrected the issue, even though it wasn't their fault! If that's not customer service and pride in one's work, I don't know what is. Thank you Elite Roofing! You're now my go-to when it comes to roofing needs!

    - Mark A

  • Great Management
    Elite replaced the roof on my three story Victorian in Old Louisville. It was a big job but they made it painless as management and labor were Courteous, timely and friendly. I would highly recommend.

    - Jerry Mayo